Student Information


The Student Handbook gives students information on our delivery and assessment practices and codes of practice, issuance of qualification and statements of attainment, terms of payment, refund policy, appeals procedure  and mutual recognition.


Click here to download the Student Handbook.


Do you need to improve you reading, writing and other skills before attending one of our courses? Visit the Reading Writing Hotline website to find out where you can find courses and resources in your area to improve your language and numeracy skills. Visit



Client/Student Terms and Conditions


Terms and Conditions (Student)

Terms and Conditions (Client) 

Includes the refund and cancellation policy



Client/Customer Feedback 


WA Skills Training encourages and welcomes your feedback. if you would like to tell us about a positive experience you have had with us, we would love to hear from you. If you have a concern or complaint about any aspect of WA Skills training services. 


                  Click here to download the Client/Customer Feedback Form.